Last updated August 29, 2026
This Privacy Policy describes how Chatelle Group LLC ("we," "us," or "our") collects, uses, and protects information submitted through this website and related tariff recovery inquiry pages.
By using this website or submitting a form, you agree to the practices described in this Privacy Policy. If you have questions, contact us at [email protected] or 401-535-7773.
1. Information We Collect
We collect information that you voluntarily provide to us, including:
Name
Email address
Phone number
Business information you choose to provide
Your communication and SMS consent selections
Messages or other information you send to us
We do not intentionally collect sensitive personal information through this website.
2. How We Use Your Information
We may use the information you provide to:
Respond to your tariff recovery inquiry
Contact you about your request
Review whether a tariff recovery discussion may make sense
Connect you with Legacy Tariff Recovery resources or related next steps when appropriate
Send appointment updates, reminders, and follow-up communications
Send SMS/text messages only when you have provided consent
Maintain our records, improve our services, and comply with applicable laws
3. SMS And Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers needed to support messaging services.
If you opt in to receive text messages from Chatelle Group LLC, message and data rates may apply. Message frequency varies. You may reply STOP to opt out of text messages at any time, or reply HELP for help. Consent to receive text messages is not a condition of purchase.
4. When We Share Information
We may share information only when needed to operate this website, respond to your inquiry, provide requested services, or comply with the law. This may include sharing information with:
Service providers that help us operate our website, CRM, email, phone, or text messaging systems
Legacy Tariff Recovery resources or related service providers when needed to respond to your request or provide next-step guidance
Legal, compliance, or business advisors when required for legitimate business or legal purposes
We do not sell your personal information. We do not share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.
5. How Long We Keep Information
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will delete, anonymize, or securely store it as appropriate.
6. How We Protect Information
We use reasonable administrative, technical, and organizational safeguards to help protect personal information. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
7. Children's Privacy
This website is intended for adults and businesses. We do not knowingly collect information from children under 18. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
8. Your Privacy Choices
You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law. You may also ask us to stop sending marketing communications.
For email communications, use the unsubscribe link if available or contact us directly. For SMS/text messages, reply STOP to opt out or HELP for help.
9. Changes To This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.
10. Contact Us
If you have questions about this Privacy Policy or want to exercise a privacy request, contact:
Chatelle Group LLC
34 School Street
West Warwick, RI 02893
Email: [email protected]
Phone: 401-535-7773
